Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

thecaligirl's avatar
thecaligirl
New member | Level 2
2 years ago

Stuck in queue when uploading from the web

I was creating folders and uploading files all morning and then, suddenly...all of the new images I went to upload are stuck in queue. I realized some of us DropBox users have had the same problem (a...
Dropbox Basic
sync
upload
Web
Doug_Hills's avatar
Doug_Hills
New member | Level 1
11 months ago

Hannah, I just realized what the issue was. The file that I was trying to drag exists in a folder that requires admin privileges. I copied the file to a less protected folder and was able to upload it from there. Thank you for your attention on this.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    I'm glad to hear that you figured it out, Doug!

    If you need anything else, let me know.

    Have a great day!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!