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anonymous's avatar
anonymous
2 years ago
Solved

Stuck syncing thousands of files on my Mac.

I was recently experiencing slow syncing on my work account (while hot-spotting from my phone) so I updated my selective sync settings to only link to specific folders, but that made the 'syncing fil...
desktop
dropbox business
Mac
sync
  • anonymous's avatar
    anonymous
    2 years ago

    I unlinked my account and when I linked it again, only opted to sync the absolute minimum number of folders needed. I think it was trying to sync everything to my computer, which didn't have space. Dropbox is now up to date. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi anonymous, let's jump right into this!

 

Can you clarify the OS you're using on your desktop, along with the version of the Dropbox app that you use there, and the precise syncing status?

 

Also, can you click on your avatar in the app's preferences and then on the 'View sync issues' option? Are there any files listed there? That'll help me have a clear idea on what steps we should follow next. 

 

Let me know more!

  • anonymous's avatar
    anonymous
    2 years ago

    I unlinked my account and when I linked it again, only opted to sync the absolute minimum number of folders needed. I think it was trying to sync everything to my computer, which didn't have space. Dropbox is now up to date. 

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