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Forum Discussion
Lordnine
3 years agoHelpful | Level 6
Suddenly slow upload speeds
As of today, I am getting incredibly slow upload speeds. It is currently maxing out at about 50kb/s and most of the time it is lower. I typically get 5+mb/s. Nothing on my end has changed and it ...
- 3 years ago
I just want to update that I found a solution after being given a suggestion elsewhere as it might help others. I was told to delete my Killer Ethernet Performance Driver Suite as apparently they are known to act up. Doing so immediately fixed the problem. I am back to almost instant upload speeds.
Lordnine
3 years agoHelpful | Level 6
After letting it run it has come back up to fluctuating between 15-50kb/s. It never goes higher though.
Jay
Dropbox Community Moderator
3 years agoHi Lordnine, just to clarify, do you get fast speeds when the app starts up, but then it slows down over time, or after a specific period of syncing?
Do other devices on the same network experience this speed? Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- Lordnine3 years agoHelpful | Level 6
Jay Walter Iâve been letting it run since yesterday and Iâve encountered some oddness.
If I set a limit on upload speed up to 300, I get uploads as high as 150kb/s. If I set it to unlimited it immediately drops back down to 50kb/s or less. If I set it to higher than 300 it also drops back down to 50 or less. Hopefully that is significant because it doesnât make any sense to me.
I have tried disabling my antivirus and firewall entirely and it doesnât seem to make any difference.
As for ISP restricting, how would I check that?
- Jay3 years ago
Dropbox Community Moderator
Is this a laptop that can be easily moved to another stable, reliable network? Are you connected via WiFi or ethernet cable?
If you can't move the machine, do you have another computer on your network which is also using the same Dropbox account? Does it also experience the same speeds when uploading data?
From what you're describing, it does sound like there is some kind of throttling happening preventing the app from uploading at full speed.
- Lordnine3 years agoHelpful | Level 6
The problem is on my Desktop PC. It is wired. I just tried connecting my iPad. Using the same network, wireless this time, I was able to upload a 133mb file in about 1 minute.
This seems to point to a problem with my PC. Any suggestions? A reminder that the problem persists regardless of if I use the app or connect via browser and has only been a problem for a couple days.
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