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Forum Discussion
Lordnine
3 years agoHelpful | Level 6
Suddenly slow upload speeds
As of today, I am getting incredibly slow upload speeds. It is currently maxing out at about 50kb/s and most of the time it is lower. I typically get 5+mb/s. Nothing on my end has changed and it ...
- 3 years ago
I just want to update that I found a solution after being given a suggestion elsewhere as it might help others. I was told to delete my Killer Ethernet Performance Driver Suite as apparently they are known to act up. Doing so immediately fixed the problem. I am back to almost instant upload speeds.
Jay
Dropbox Community Moderator
3 years agoIs this a laptop that can be easily moved to another stable, reliable network? Are you connected via WiFi or ethernet cable?
If you can't move the machine, do you have another computer on your network which is also using the same Dropbox account? Does it also experience the same speeds when uploading data?
From what you're describing, it does sound like there is some kind of throttling happening preventing the app from uploading at full speed.
Lordnine
3 years agoHelpful | Level 6
The problem is on my Desktop PC. It is wired. I just tried connecting my iPad. Using the same network, wireless this time, I was able to upload a 133mb file in about 1 minute.
This seems to point to a problem with my PC. Any suggestions? A reminder that the problem persists regardless of if I use the app or connect via browser and has only been a problem for a couple days.
- Jay3 years ago
Dropbox Community Moderator
As it affects both the app and the website, the issue would either be software, in terms of an app or service on your PC slowing the connection to Dropbox somehow (perhaps there was a recent Windows update or security app update), or hardware, in that connections to Dropbox from that machine are purposely being restricted (this could be a setting in the router for instance for wired connections).
- Jay3 years ago
Dropbox Community Moderator
Unfortunately, there isn't anything else we can suggest, since it seems to be a device-specific issue on your network.
There has to be an app or service running in the background that is affecting the connection to Dropbox servers, since your other device worked fine.
- Lordnine3 years agoHelpful | Level 6
I just want to update that I found a solution after being given a suggestion elsewhere as it might help others. I was told to delete my Killer Ethernet Performance Driver Suite as apparently they are known to act up. Doing so immediately fixed the problem. I am back to almost instant upload speeds.
- FiLou11 months agoNew member | Level 1
LordnineThank you very much.
I was experiencing the same low unworkable dropbox uploads. Did a lot of research and trial and error solutions.
Until I found your post.I also have the Killer Ethernet driver running. By default it applies a "prioritization engine". Just switching it of and dropbox uploads at full speed.
Thanks again, you saved my (and dropbox's) day!
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