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Lordnine's avatar
Lordnine
Helpful | Level 6
3 years ago
Solved

Suddenly slow upload speeds

As of today, I am getting incredibly slow upload speeds. It is currently maxing out at about 50kb/s and most of the time it is lower. I typically get 5+mb/s.

 

Nothing on my end has changed and it was working fine just a few days ago. I’ve already seen multiple help threads talking about bandwidth limits but I have my account set to unlimited. Problem is consistent whether I use the desktop app or web browser.

 

Any suggestions? Most of the other threads I can find are from a year or more ago and don’t end in conclusive fixes.

  • I just want to update that I found a solution after being given a suggestion elsewhere as it might help others. I was told to delete my Killer Ethernet Performance Driver Suite as apparently they are known to act up.  Doing so immediately fixed the problem. I am back to almost instant upload speeds.

16 Replies

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  • Lordnine's avatar
    Lordnine
    Helpful | Level 6
    3 years ago

    Jay Any other suggestions? I even replaced the router today and that didn't do the trick. This is basically unusable in its current state.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Unfortunately, there isn't anything else we can suggest, since it seems to be a device-specific issue on your network. 

     

    There has to be an app or service running in the background that is affecting the connection to Dropbox servers, since your other device worked fine. 

  • Lordnine's avatar
    Lordnine
    Helpful | Level 6
    3 years ago

    I just want to update that I found a solution after being given a suggestion elsewhere as it might help others. I was told to delete my Killer Ethernet Performance Driver Suite as apparently they are known to act up.  Doing so immediately fixed the problem. I am back to almost instant upload speeds.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for updating us with your solution, Lordnine!

     

    Hopefully, other users facing the same issue will benefit from this and if you need anything else, please let us know.

     

    Have a great week ahead!

  • FiLou's avatar
    FiLou
    New member | Level 1
    11 months ago

    LordnineThank you very much.

    I was experiencing the same low unworkable dropbox uploads. Did a lot of research and trial and error solutions.
    Until I found your post.

    I also have the Killer Ethernet driver running. By default it applies a "prioritization engine". Just switching it of and dropbox uploads at full speed.

    Thanks again, you saved my (and dropbox's) day!

  • wrough's avatar
    wrough
    New member | Level 1
    10 months ago

    Was having same problem,,, ridiculously slow upload and download. Hours and Hours.

    Solution is really simple and has to do with DropBox.

    Go to dropbox on your computer, 
    go to your profile,
    preferences,
    network,
    custom bandwidth settings
    and either crank them up, or turn it off completely.
    I chose the latter to turn them off completely and the world is once again as it should be.
    What took multiple hours not takes minutes, as it should be.

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