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simon_mck's avatar
simon_mck
New member | Level 2
2 years ago

Sync icons missing in Explorer on Windows

HI 

 

I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy

I have tried regedit to alter the Overlay keys no joy

 

Any ideas most welcome

Many thanks

S

1 Reply

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi simon_mck, thanks for bringing this to our attention.

     

    Do you have any other cloud service apps running at the same time?

     

    Is the Dropbox desktop application running and syncing? What message do you see on the bottom left when you view the app from the system tray?

     

    This will help me to assist further!

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