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Forum Discussion
petrusrung22
4 years agoExplorer | Level 4
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date ...
- 4 years ago
You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help.
Have you rebooted your computer at all lately by the way?
Kang1943
3 years agoNew member | Level 2
Hi Megan, thanks for your reply. I didn't think about that before ... I tried restarting the app or computer and they didn't work. I tried sign-out-sign-in the app just now, and it worked! The number of "syncing files" became much less after that. However, it stuck at "syncing 147 files". Then I check the syncing files which had been taking a long time, and deleted them (not to worry, they are not important to me), then the problem was solved.
On the other hand, I suppose if I have got some important file with the long-time-sync problem, I can just make a copy before deleting them. So that wouldn't be a problem.
Thank you for your help!
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