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TFCtenor1
6 years agoHelpful | Level 5
Synching never stops, says updating for 5 days!
I have DropBox Plus (paid plan). Have had it for years. I had to re-attach to an existing DropBox folder on my second internal hard drive and, after uninstalling and re-installing DropBox and a littl...
- 6 years ago
After weeks and weeks of back and forth I finally received the answer which did work:
Note in the answer below, if your DropBox folder is not in the default location, like on a second Data drive on your machine and not the OS drive, then you will need to modify the DOS commands below as %HOMEPATH% and %APPDATA% and %LOCALAPPDATA% refer to your default (C:\) Drive.
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1) If Dropbox is running:
- Click on the Dropbox icon in the system tray
- Click on your profile picture or initials and select "Quit"
2) Press the Windows Key + R then type "cmd" and press enter to open the Command prompt.
3) Copy and paste the following lines into the Command Prompt, one at a time, and press RETURN after each one. PLEASE make sure you copy and paste these commands(don't type them by hand), as getting them wrong could cause some harm. Also, you can only paste them by right clicking and selecting “Paste”. Don't worry if one of the instructions below fail or you can't find the folder in one of these locations. This is normal.
icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
icacls "%LOCALAPPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
NOTE: Please copy/paste the output of each command in a .txt file, in case further troubleshooting is needed.
4) Restart Dropbox from Start -> All Programs. Please also restart your computer.
Walter
Dropbox Community Moderator
5 years agoHey peeps; thanks for your messages!
For anyone still affected by this, note that the development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.
Can you try installing it from this page and let us know if it helped improve matters?
riclewallen
5 years agoNew member | Level 2
this page link: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-115-3-553/td-p/491097%C2%A0
returns error message:
- Walter5 years ago
Dropbox Community Moderator
Thanks for flagging this riclewallen.
I amended the link and it should be working fine now. Could you give it another go now?
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