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Syncing icons are missing on Mac OS
Application Affected Dropbox desktop app / newest update as of 2/3/2026 Device M3 iMac Operating System/Browser (if using the web) Sequoia Dropbox App Version (if using the app) 241.4.4795 Qu...
GREAT! Now the problem is happening on my M4 machine too. Was working just fine and then I re-booted and now no blue or green icons.
THIS IS A JOKE!
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey J-Reacher, I completely understand your frustration here.
Keep in mind that our support team are not the ones releasing the updates, they're just here to troubleshoot potential issues.
They are also the best way to get these issues resolved, since they have access to info that's specific to a user's account.
So, since your issue is not yet resolved, you'll need to keep working with them to come to a resolution together.
I definitely understand that it can be frustrating at times and rest assured that I've passed your comments along to our team.
However, you'll need to continue working with the person that you're already in contact with, so you can resolve the issue the soonest possible.
I hope it gets resolved really soon!
Nothing has been resolved. I haven’t heard back from anyone. This is a complete joke. We pay a lot of money for a service that should work and have no problems.
