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Forum Discussion
Syncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that ...
After weeks of escalating this to the highest possible level i can, here is the response i get:
“Hi Michael,
Thank you for contacting Dropbox. My name is Sheldon. I am a specialist from the Advanced support team at Dropbox, and I'll be helping you today.
From my understanding, you are enquiring into the recent sync icon changes. I will be happy to look into this for you.
The changes were made in an attempt to give a consistent experience for users across Mac and Windows.
These decisions are made based on a number of factors and on a company level and as such I am unable to provide a more in depth explanation.
However I will certainly pass on the feedback you have provided regarding these changes, and I apologies that it has not been a positive experience for you.
If you need any further assistance, please let me know.
Regards,
Sheldon
Dropbox Advanced Support“
I’m convinced Apple or Google or Microsoft had leverage / paid them out to weaken their product, in favour of their services.
“Hi Michael,
Thank you for contacting Dropbox. My name is Sheldon. I am a specialist from the Advanced support team at Dropbox, and I'll be helping you today.
From my understanding, you are enquiring into the recent sync icon changes. I will be happy to look into this for you.
The changes were made in an attempt to give a consistent experience for users across Mac and Windows.
These decisions are made based on a number of factors and on a company level and as such I am unable to provide a more in depth explanation.
However I will certainly pass on the feedback you have provided regarding these changes, and I apologies that it has not been a positive experience for you.
If you need any further assistance, please let me know.
Regards,
Sheldon
Dropbox Advanced Support“
I’m convinced Apple or Google or Microsoft had leverage / paid them out to weaken their product, in favour of their services.
"The changes were made in an attempt to give a consistent experience..."
They are not wrong, after these changes Dropbox experience has been consistently bad.
