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Forum Discussion
Syncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that ...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi TerenceC, Mantas212, rusdom, arigoldfilms, leandrosilva, William F.5, jackprest, ppadmin, Joseph R.15, michael tan.
Thank you for sharing your feedback.
Our Product and Design teams are continuing to work on this experience and your feedback is very important to us.
Our team is going to reach out to you via the email associated with your community profile so we can further investigate the impact on your workflow.
Thank you!
Dear Jay,
Just read @TerenceC previous post and you and your Dropbox colleagues will know what's going on.
Honestely, it doesn't make sense to play around with all the users for the last three months as if we still don't understand the "impact on our workflow".
If everyone in the staff department wants to ignore this situation and pretend that they don't understand what is the issue simply because they don't have the courage to recognize that they made a huge mistake with the newest smart sync workflow.
I believe Dropbox already made us waste too much time in the last few months not wanting to solve the situation.
Too many "brilhant" minds behind this "improvement" that a big number of users aren't able to understand or accept it.
Like several on this thread, support has been in direct contact with me on this issue. So I'll give a +1 for reaching out and listening to feedback. The latest is an offer to revert the icons back (+1). However "we will still need to eventually transition to new sync icons sometime in 2023 to adhere to requirements being set by Windows and macOS" (-1).
There still has been no explanation as to why this icon change was made (-1). DropBox appears to be saying that Microsoft and Apple made them do it but that doesn't make any sense to me. What, specifically, are these so called requirements being set by Windows and macOS? And even if there are some sort of requirements that require a change, the DB dev team needs to go back to the drawing board and come up with a better solution that makes sense and doesn't destroy the original sync icon scheme.
- Yes, I am pleased that they have individually reached out and stemmed the bleeding by getting us individually reverted to the old system. But they are warning us that they may not be able to keep this in place. I am also hoping that having the long on ramp will encourage them to figure out how to make icons that work for workflow.
Hi all,
Still a problem here in January. No updates have changed it back.
Thanks to everyone who have tried to keep this issue prominent. I'm hoping they will work with me as well to revert the icons.
@dropbox, please add an extra icon to indicate this important information once again.
