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Forum Discussion

jarvist's avatar
jarvist
New member | Level 2
3 months ago
Solved

Syncing is suddenly very slow/stopped after the last desktop app update

Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching...  (does not say how many files) Q...
desktop
Mac
sync
  • Walter's avatar
    Walter
    2 months ago

    Hey cyeager - could you update to the latest stable version of the Dropbox desktop app from this page and let us know if this persists for you?

cyeager's avatar
cyeager
New member | Level 2
2 months ago

Megan​ First noticed last night. Uploaded a similar file on 9/30 with no issue. I was able to upload the 1.2GB file this morning through the desktop app. I did not try and upload it through the website, I should have, but I had a pressing deadline and couldn't risk any shenanigans if it got hung up again using Dropbox. Uploaded it through Google Drive in 20 minutes. (So again, this wasn't a network issue or internet upload speed issue for me.) 

The app version I have is 233.4.4938. The sync status is currently up to date. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey cyeager - could you update to the latest stable version of the Dropbox desktop app from this page and let us know if this persists for you?

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