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Syncing is suddenly very slow/stopped after the last desktop app update
Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching... (does not say how many files)
Q...
Dropbox version is 238.3.6038
I am not sure exactly when the current version was installed, probably 3 weeks ago(?)
There was a change in appearance and interface with this update and it seemed to take a while for files to synchronise immediately afterwards. After some time and plenty of opportunity to update files we are find that it takes a long time for files saved on one PC to download to other PC's in our (small) office. This could involve a folder containing 2 or three jpeg images a word doc and PDF. Nothing too hectic. LAN sync is on but it is still slow.
When folders are selected to be syncronised from on-line to the PC it is noticeably s l o w .
As a test I just tried synchronising a folder with 31 MB of data. Inside are 33 files and 9 separate folders. this took over 2 minutes to appear in the file manager. :(
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Summit Geomatic!
Based on the app version that you're using (238.3.6038) it sounds like you have the beta version installed instead of the stable one. That could be the culprit there.
Can you try to uninstall Dropbox from your computer using these steps?
Once you do this, please access your account settings online and then toggle the Early Access setting to Off. After that reinstall the stable version using this link.
One last thing here: is your attached screenshot from your Dropbox folder properties? I'm asking because it mentions "6000 properties" and also states it contains only 33 files. I just want to confirm that's the case.
I'll be waiting for your update once you try this, to let me know if the behavior remains the same. Thanks!
