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MM112's avatar
MM112
Explorer | Level 3
2 years ago

Syncing issue after shared folder icons changed

Yesterday, the appearance of several shared folder icons changed and I’m unable to sync any new content or changes.  Nothing has changed today after restarting the next day.  Several icons no longer ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MM112, thanks for reaching out to us.

 

Is this happening in your account on dropbox.com or in your local Dropbox folder?

 

Can you please send us a screenshot of that shared folder icon, so we can have a visual of the issue?

 

Thanks.

  • MM112's avatar
    MM112
    Explorer | Level 3
    2 years ago

    Hannah

    This is only happening in my local drop box folder.

  • MM112's avatar
    MM112
    Explorer | Level 3
    2 years ago

    Hannah

    Another thing strange is my CPU % is abnormally erratic running from 14% to 80%.  The usage is all coming from 6-8 Dropbox processes constantly changing in CPU %.  

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey there, MM112, thanks for the screenshots! 

       

      Would you mind clarifying the app's version, along with its syncing status, please? 

       

      You should be able to locate both by checking in your taskbar, usually next to your WiFi. 

      • MM112's avatar
        MM112
        Explorer | Level 3
        2 years ago

        Dropbox 195.4.4995 Up to date.

        I downloaded the app again and it then started to sync.  My shared folders now have a green circle with a green check but still do not have the two person emoji on several of the folders that used to have them.  Is it good now or is there still some issue with me not having the two person emoji’s on some folders?

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