Forum Discussion

ProfCJJ's avatar
ProfCJJ
Explorer | Level 4
2 years ago

Syncing issues on a new Apple MacBook Air - "syncing is paused while a file in this folder is open"

Hi   I have setup my new Mac and setup dropbox and the app has been synchronising for days - it has 1,200,000+ files left to sync and seems to be stuck.   Looking at "sync issues" there appea...
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Mac
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey marietararealtor, sorry to hear about this.

 

What exactly is the sync status and version of the Dropbox app, when you hover over the Dropbox icon in your menu bar?

ProfCJJ's avatar
ProfCJJ
Explorer | Level 4
2 years ago

Hi

 

Thanks for the update. Yes the box its ticked (do not limit).

 

I am happy to say that this AM Dropbox seems to have caught itself up and all the errors are gone etc. It's taken just over 2 weeks with my M2 Mac on 24/7 but the important thing it worked!  

 

Thanks for the support.

 

Christopher

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