Forum Discussion

ProfCJJ's avatar
ProfCJJ
Explorer | Level 4
2 years ago

Syncing issues on a new Apple MacBook Air - "syncing is paused while a file in this folder is open"

Hi   I have setup my new Mac and setup dropbox and the app has been synchronising for days - it has 1,200,000+ files left to sync and seems to be stuck.   Looking at "sync issues" there appea...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey marietararealtor, you mentioned that your syncing status was showing 2,282 files syncing. 

 

Is the number going down, or is it stuck like that? 

marietararealtor's avatar
marietararealtor
Explorer | Level 4
2 years ago

Hi Megan,

 

Stuck like that. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey marietararealtor, it seems we have a new stable build out at the moment. 

     

    Would you mind installing it from here? 

     

    Also, would you mind following these steps, in order to fix the permissions and/or hardlinks of your files? 

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