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Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
3 years ago
Solved

Syncing PC with Android? Please help. Don't know what I'm doing.

I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence make sense?

  • Hey TOFU, thanks for clarifying! 

     

    Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?

     

    Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there. 

23 Replies

  • Marshal mellow's avatar
    Marshal mellow
    Collaborator | Level 8
    3 years ago

    oops. Things aren't going so well. I did see that on my pc I'm not using the app, I'm on the net. I tried logging off on my phone and logging back in and I get an "Unable to log in" pop-up. There is another address there that I apparently used and when I click login I just get a circle going round and round and an email saying someone is trying to get in using my address. I will get an email in 48 hours. This is exhausting. I can't imagine how you feel.

  • Marshal mellow's avatar
    Marshal mellow
    Collaborator | Level 8
    3 years ago
    I finally got it. The problem I was having was the app on my phone. I don't know why it exists. I went online to Dropbox and there they were. My pictures 👍. I'll probably have all kinds of problems in the future but for me now I can sit and look at my smiling face 😁. Thank you very much,
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad to hear everything worked out, Marshal mellow! If you need something else, don’t hesitate to ping us.

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