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kouty's avatar
kouty
Helpful | Level 6
11 months ago

Syncing to all devices including external SSD connected to the PC

I have a Dropbox subscription. My devices are synced (phone and PC). I bought a Sandisk Extreme Portable SSD and connected it to the PC. I Backed up the PC to the SSD throughout Dropbox Backup....
Computer Backup
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey kouty - sorry to hear you're having issues with this and happy New Year!

From what I gather you must be referring to the feature that enables you to backup your external drives to Dropbox, am I correct? If so, you can start by taking a look at this Help Center article. 

In regards to your second question, you should be able to access your backup through the backups page, so take a look there as well.

Also, note that if you'd like to move your Dropbox folder to have it sync on an external drive, you'd need to follow these steps, but keep in mind that syncing is different than the Dropbox Backup feature. 

I hope this helps and please let me know if you have any follow up questions. 

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