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petermooreworld's avatar
petermooreworld
Collaborator | Level 9
8 months ago
Solved

The Dropbox app on my Mac is stuck syncing some files. What can I do?

I can't get one of my devices (MacBookPro) to sync or upload any files.  It appears to be hung on syncing some files. I've tried...: switching files from  "available offline" to  "online-only" an...
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desktop
Mac
sync
  • Walter's avatar
    Walter
    8 months ago

    Hey petermooreworld - just before we take this to email, can you please update to the latest version of the app from this page and let me know if the issue persists? 

petermooreworld's avatar
petermooreworld
Collaborator | Level 9
8 months ago

Thanks, Mark.   
No, the program using Studio Cellos is not open. 
"Repairing the hardlinks" is a suggestion I found in the db community, sort of like fixing permissions:  (Select 'Preferences'/ 'Account'  Hold down the 'Option/Alt' key  Click on the 'Fix Hardlinks' button).  It didn't work, I just listed it to suggest other things I tried.    I don't think it's related to symlinks. 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago
    petermooreworld wrote:

    No, the program using Studio Cellos is not open. 

    Bother!! I was, genuinely, banking on that one working. 

    Ok, another suggestion - do you know where the file is (or what 'file' it is in as part of a Package)?

    I had a similar issue once and the database just seemed messed up. I fixed it by dragging that file out of Dropbox, waiting for it all to 'kick in and sync' and then replacing it. Doing that fixed it all - did take a few hours of syncing as it was backed up with up/downloads however but worked perfectly after. 

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