Forum Discussion

petermooreworld's avatar
petermooreworld
Collaborator | Level 9
8 months ago
Solved

The Dropbox app on my Mac is stuck syncing some files. What can I do?

I can't get one of my devices (MacBookPro) to sync or upload any files.  It appears to be hung on syncing some files. I've tried...: switching files from  "available offline" to  "online-only" an...
null
desktop
Mac
sync
  • Walter's avatar
    Walter
    7 months ago

    Hey petermooreworld - just before we take this to email, can you please update to the latest version of the app from this page and let me know if the issue persists? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

I'm happy to hear you're back up and running and thanks for the update too petermooreworld 

Let  us know if anything else comes up in the future! 

jhon738's avatar
jhon738
Explorer | Level 4
7 months ago

I was also faces this issue, but reading this full discussion resolve all my issue. Thanks Walter.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!