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jake51's avatar
jake51
New member | Level 2
1 month ago

The Dropbox desktop app is not syncing on my macOS Tahoe 26.1 computer

I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?
desktop
Mac
sync
Evan R.9's avatar
Evan R.9
New member | Level 2
7 days ago

Thanks Nancy. My Dropbox app version is 240.4.8493. Attach is the screenshot you requested.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 days ago

Hey Evan R.9, thanks for the info!

Have you noticed when this behavior takes place, by any chance? 

Did you make sure that this is not caused by security software on your computer or your network settings? Do you have any proxy, VPN, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

I'm also going to suggest that you try signing out of the app and then sign back in. If you don't see any improvement while doing so let me know, and we'll have a closer look into this. 

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