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Forum Discussion
The updates of a shared file don't sync to my desktop app, even though they show online.
When my salesperson changes a file on his laptop, the change shows in the file on Dropbox online, but fdoes not synch to my computer at home. What settin(s) must I change?
3 Replies
- Dell_Dropbox
Community Manager
Thanks for dropping by the Dropbox community Glferman, lets try to solve this mystery.
Is your Dropbox updated to the latest version? Are the rest of the files syncing fine, or is there an issue across the board?
Can you also double check that the folder in question does't contain an incompatible character?
yes - latest version Accross the board
No incompatable character
- Dell_Dropbox
Glferman can you check to see if your files and folders are syncing? You can find instructions for that here
