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There was a problem completing this request.
hi all,
i get message: "There was a problem completing this request." when I open files send to me by my company,
the problem is just some people who I cant view files shared with me, for example I can view and download files shared with "X" but i can t do that with "Y"
Knowing that they send files normally.. and in same way..
any help please
tried to open the links with other browser but noting !
5 Replies
- Nancy
Dropbox Staff
Thanks for posting on the forum, khawlaelian!
If I get this right, everyone is sharing a link with you to some files, but while you can view some links, others seem to throw an error for no reason, correct?
Do you mind sharing with me a screenshot of said error, so that I can have a look?
Let me know when you're ready.
correct
- Nancy
Thanks for the screenshot! Appreciate it.
Are you the only one having issues with the specific shared link? Are you receiving the same error message on various web browsers?
