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There's a .canary file causing syncing issues on my Dropbox app.
Hey all! My local backup software failed out yesterday - it reported that there was a file in use in Dropbox. I poked around and found that ".canary" in my Dropbox cache was marked with the syncing...
This problem, the canary file and folder can't be backed up because they're not accessible ... Has anyone come up with a simple effective solution to this problem.
You should be excluding the .dropbox.cache folder from your backups. There's no reason to back up this folder. It's a cache folder and contains no data that would be useful in the event of a restore.
I deactivated the firewall.
Then dubbelclicked the canary-file.
Message: RPC-Server not available...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey WokeDucks, did you first disable your firewall and reinstalled the Dropbox app after that?
Please also make sure to restart your computer in the meantime.
If this doesnât help either, weâll look into this further.
Hi Nancy,
Since the misery started after a recent update I got the idea to change some settings in "services" from automatically to manual... (see below!)I am not sure if there were made adaptations by the new install...
After I did that I saw your advice en re-installed like you said with the firewall disabled and now it seems to work alright!
No sync-issue anymore because the canary-file (I deleted before) has not automatically been put back...
The status of the C:\Users\ruite\Dropbox\.dropbox.cache now is:Question 1: Is this OK?
Question 2: Should I keep the settings in services like they are now since I changed them?
Or should I make other changes?
Hope you can give me advise what to do best...- Nancy
Iâm glad to hear the file hasnât reappeared so far! Now, as for your follow-up questions, Iâd suggest an advanced reinstall as the next step (while your firewall/antivirus is still not running).
I wouldnât advise on changing any services manually after that.
Hi Nancy,
Ăt took me several hours to complete (exactly in conformity of the instructions) the advanced re-install...
Rather disappointing to see the 'pending' .canary-file came back...
I repeated the complete procedure, but when entering my account I cancelled the option for updates...
And now it is OK; No canary_enabled-file and no 'pending' .canary-file.I guess that canceling updates is not recommended.
What should I do:
Leave it like it is now?
Or should I change something in "Services"?
What is left in Services:
