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joshbreindel's avatar
joshbreindel
New member | Level 1
12 months ago
Solved

There's a .canary file causing syncing issues on my Dropbox app.

Hey all!  My local backup software failed out yesterday - it reported that there was a file in use in Dropbox.  I poked around and found that ".canary" in my Dropbox cache was marked with the syncing...
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  • Rich's avatar
    Rich
    6 months ago
    Johnxi wrote:

    This problem, the canary file and folder can't be backed up because they're not accessible ... Has anyone come up with a simple effective solution to this problem.

    You should be excluding the .dropbox.cache folder from your backups. There's no reason to back up this folder. It's a cache folder and contains no data that would be useful in the event of a restore.

DerryK's avatar
DerryK
Explorer | Level 3
8 months ago

I'll figure that out, and let you know in the morning whether it worked. Thanks.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
Jay wrote:

are you able to ignore that file in your backup software?

Ultimately you should be ignoring the entire .dropbox.cache folder. There's no reason to back it up at all.

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