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jhKeen's avatar
jhKeen
New member | Level 2
2 months ago

"This didn't work for some reason" error, when trying to access a shared folder.

 
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Shared Folders
Web
jhKeen's avatar
jhKeen
New member | Level 2
2 months ago

First Time and different browsers have been tried.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey jhKeen, let me also jump in here! 

    Do you try to access the shared folder by clicking on the email's invitation link? Do you see it when you try to access your sharing tab? 

    Are all the browsers you tried updated to the latest version?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago

    Do you have enough storage space to access it? Often it will fail if you don't. 

    So if you have an account with only 500mb of free space and the share is 600mb, for example, it wont let you accept it. 

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