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Tim1077742's avatar
Tim1077742
Explorer | Level 3
2 years ago

Time left in sync gone again on Mac OS 12.7.3

I just noticed this on the Mac desktop app. It's a change in behavior since late Jan. Dropbox app v. 194.4.6267/ Mac OS 12.7.3. Clicking on the App in the Menu bar only tells me that the file is ...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Tim1077742  - could it be that the app is stuck on a specific file when you check its status?

  • Tim1077742's avatar
    Tim1077742
    Explorer | Level 3
    2 years ago

    I don't believe so. I saw this with some small files and now have been testing with a large file that's been uploading for about 15 min or so. In the Sync History of the App drop down it shows the file as "Waiting to sync" with no indication of time anywhere. The small files then simply showed Added when the upload was finished. The files did indeed upload.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for clarifying that for me Tim1077742 

       

      Could you send us a screenshot as well so that we can have a visual too?

       

      Also, can you let me know the location of your Dropbox folder as per the Sync tab in the app's preferences? 

      • Tim1077742's avatar
        Tim1077742
        Explorer | Level 3
        2 years ago

        Folder location in the Sync Tab of Preferences is:  

        /Users/~/Library/CloudStorage/Dropbox

         

        The file had been uploading for approx. 10 minutes at this point with no indication of the time remaining. As mentioned before the "Waiting to Sync" remained as is until the file was uploaded and it turned to "Added". The display while hovering never changed. As you can also note from the menu indication the file is uploading.

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