We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
gilesbelfrage
3 years agoExplorer | Level 3
Time machine: want to copy onto Dropbox
Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the ...
gilesbelfrage
3 years agoExplorer | Level 3
Good morning Walter: Thanks for replying. My Macbook runs Catalina. It had 650GB on the hard drive. It was backed up to Time Machine, showing roughly the same amount of storage. I connected Time Machine to the Mac using USB. After about 5 minutes the Dropbox logo showed a red circle. Upon clicking on it this attached image showed up. I clicked view now and one of the suggestions was to tell the Mac to give Dropbox access. I clicked on 4 or 5 boxes on the Mac, clicked the padlock and tried running backup again. After 5 minutes I got the same message. Presumeably I eliminated the Mac connection issues but there are still problems. I didnt understand the other possible issues so hoped it was possible to suggest other things I could try. Thanks for your help.
Jay
Dropbox Community Moderator
3 years agoHi gilesbelfrage, generally, we don't recommend using Time Machine with Dropbox or backing it up there, as there could be issues with security permissions, access rights and even data corruption.
Most likely, this is the reason why the app isn't able to backup the Time Machine backup on the external drive.
- gilesbelfrage3 years agoExplorer | Level 3Thank you for your reply and the detail you went into. Are there sometimes problems on the Dtopbox backup or the exiting files on time machine? I’m interested only in the mp3 music files and the movie files being backed up and played on Dropbox. Is there hope for this idea or a different method? Thanks
- Jay3 years ago
Dropbox Community Moderator
It would be similar to having multiple cloud backups to the same folder, there would be syncing and rights issues (as in, does Dropbox or Time Machine own the files at a particular moment). This is why we recommend not restoring the Dropbox folder to a new machine/installation using the Time Machine feature.
The two systems provide similar functions, but can't really 'communicate' with one another. This article refers to Dropbox Backup specifically, but applies to the normal Dropbox syncing feature.
- gilesbelfrage3 years agoExplorer | Level 3Surely I own the files. I created them and tried to put them in the care of a back up company.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!