We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
stuartcalder
12 months agoNew member | Level 1
Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new computer and all my files now appear but with "zero bytes".
But there's a problem. I can download each file onto the hard drive one at a time by opening and closing it, but this is impossibly time consuming to do for every single file!
I have gone to Dropbox Preferences, then clicked Sync and then checked Available Offline - but still all my "zero bytes" files remain on line and don't download until I click on them.
I'm sure there's a simple solution. Please can someone advise me how to find it? Thanks.
22 Replies
- janicetaylor12 months agoNew member | Level 1
This is great information. I will keep it in my "back pocket" until the need presents to free up storage on my Mac. It is comforting to know, thank you!
- janicetaylor12 months agoNew member | Level 1
I will definitely save this information till the time when/if my storage capacity becomes limited. It's comforting to know there is a good alternative option.
Thank you!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!