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Unable to upload .mov videos
Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
I figured it out. I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox. Might work for you.
I'm trying to upload .mov files under 2GB to my dropbox and I keep getting an error message "file upload error". it runs for about 30 minutes, and the time counts down accuratly, but somehwere in the last 10 minutes of it, it fails every time. No matter if I try to upload it using the upload file button, or clicking and dragging, into a filder, or straight into my files. .Zipped or not. Fail every time. This is a huge downer for me as someone umeployed by Covid and trying to share my demos with potential employers. Please help.
I am having the exact same problem with an Mp4 file of about 650mb, I have plenty of storage space. I uploaded similar files a few months ago, though they were about 200mb.
I should add that I tried both the desktop and web-based versions
I have tried both the web-based browser and the desktop app. I have not tried mobile as the video is on my laptop
I am in the process of uploading again, it shows varying speeds from 80-180kbps. I did a speed check on the upload speed and it is 1.25mbps at my hotel room. It's been uploading for 25 min now.
- Jay
Dropbox Community Moderator
If you're referring to 1.25mbps for the upload speed, then it should approximate to 156.25 KB/s.
Assuming there isn't an increase or decrease in speed, then for a 650 MB file, it should take 69.33 minutes to upload.
- Hi Jay, It did finally upload, thank you for your help.
Hi,
Since March we have had issues with uploading files.
.mov, .zip, etc...
Error upload, just at the end.
so after 1-6 hours, uploading 13-50 GB, error.
after 3-4 tries, it usually works.
Using Mac OS High Sierra and Mojave (file System is APS).
Same issues when using external HFS+ drives.
Error while using Firefox and Chrome, and the DropBox desktop.
