Forum Discussion

dbushn2's avatar
dbushn2
Explorer | Level 3
3 years ago

Unknown name appears in the sharing options

When I click on the dropbox icon from the tray, go to any document there, right click on it and select share. I  get the following screen shots.

The lower screen shot shows options to share the document with DB, DB, B, ML

The first three are fine. I don’t know that ML person at all.

Where did his come from? How do I get rid of it?

 

 

 

5 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dbushn2, thanks for reaching out to the Dropbox Community.

     

    These look like suggestions of people you can share your files with.

     

    Perhaps it was an old colleague/client that shared some files with you in the past?

     

    If you click on 'clear' next to your manually added contacts on this page, does it help?

     

    Keep me posted.

  • dbushn2's avatar
    dbushn2
    Explorer | Level 3
    3 years ago

    There a re no names in the Manuallt added section.

    Doug

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You won't see the names, but if you hit 'clear', do the suggestions get erased?

  • dbushn2's avatar
    dbushn2
    Explorer | Level 3
    3 years ago

    I hit clear but the name is still there.

    I take that back!!!!

    Logged out and back in and that name is gone.

    Thanks

     

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Happy to see that, dbushn2!

     

    If you have any other questions, let us know.

     

    Have a great day!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!