Forum Discussion

skro's avatar
skro
New member | Level 2
5 years ago

Upload confirmation for file requests

Please have confirmation page or send a confirmation email to people who successfully upload a file via a Dropbox Business File Request link. People have been adding the requested files to my folder ...
dropbox business
File requests
Share
sync
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Hi there skro, thanks for reaching out to us and sorry for the late reply. 

Generally, when someone submits a file request, they should receive a notification to the email address that they entered. 

Could you ask them to see if the email notification went to their Spam folder?

Let me know of any updates, thanks!
  • Moe wong's avatar
    Moe wong
    New member | Level 2
    3 years ago

    Any way I can turn off the email confirmation? The reason is because we often request working partners to upload folders which may contain hundreds of small files. The email confirmation appears to have the individual files instead of the folder name which could be confused.  

     

    I am looking either include the folder name, or disable the confirmation email

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Moe wong, currently, it isn't possible to manage or disable the email notifications for file requests. 

       

      If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!