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DBuser3000's avatar
DBuser3000
New member | Level 2
7 months ago
Solved

"Upload failed. Please try again" error when uploading files on the website

Upload failed. Please try again Has been happening for the last 2 weeks. I'm using Safari. I'm on the basic plan, used just over 463MB. The files I'm trying to upload are pdf and csv files, 20-60...
upload
Web
  • DBuser3000's avatar
    DBuser3000
    7 months ago

    As I wrote the help piece above, I tried something else - Chrome. Works fine. Looks like Apple has fiddled with Safari and broken functionality.

    Safari Version 18.2 (19620.1.16.111.6, 19620)

DBuser3000's avatar
DBuser3000
New member | Level 2
7 months ago

As I wrote the help piece above, I tried something else - Chrome. Works fine. Looks like Apple has fiddled with Safari and broken functionality.

Safari Version 18.2 (19620.1.16.111.6, 19620)

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey DBuser3000, thanks for posting today.

I'm glad to see you don't have this issue on your Chrome browser.

Make sure to clear the cache on Safari to see if it helps.

Thanks!

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