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Danny McPhee's avatar
Danny McPhee
Explorer | Level 3
3 years ago

upload speed is slow

Hi,

 

I've just subscribed to the main service (Dropbox Plus) as I need to upload footage for a video production company.  My internet connection is good, though I have to say that it appears the upload speeds into Dropbox are quite slow (14+ hours for 59GB).  Is this the best I am going to get?

 

DC 

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Danny McPhee, thanks for bringing this to our attention.

     

    Are you uploading files via the Dropbox site, or by having files in the Dropbox folder and having them sync normally?

     

    This will help me to assist further!

  • Danny McPhee's avatar
    Danny McPhee
    Explorer | Level 3
    3 years ago

    Thank you for coming back to me. I am loading the normal site, and dragging & dropping the files.  Still not sure how to use the sync folder. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Danny McPhee, sorry to jump in here, but have you tried clearing your browser's cache lately or another browser, preferably with no plugins or extensions running?

     

    If you did and this persists, you can also try rebooting your computer and router. 

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