Forum Discussion

jvideo's avatar
jvideo
New member | Level 2
2 years ago

Upload speed is super slow on Mac both on the app, and website.

Dropbox upload speeds are impossibly slow as of today (max of about 10kbps on a fiber connection that is reading currently registering 914mbps upload). A 2mb .mp3 file has been uploading for over 15 ...
desktop
dropbox business
sync
upload
Web
jvideo's avatar
jvideo
New member | Level 2
2 years ago

Thank you for your skepticism. 

 

I have rebooted the computer several times. Connected to the internet via wifi and ethernet directly. Rebooted the modem.

 

This is happening with all files and in all Dropbox folders. Also happening with all accounts in the business plan.

 

Just did a large file upload test to WeTransfer. Uploaded and sent a 580mb file in under 10 seconds.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jvideo, thanks for the heads up! 

 

Are you getting this behavior on any other devices on the same network?

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Also, can you check if the Dropbox bandwidth settings have any limits set?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!