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Ladybug88's avatar
Ladybug88
Explorer | Level 3
2 years ago

Uploaded a number of files, but the saved file is not the uploaded file shared. Help!

I have uploaded a number of files, but the saved file is not the version of uploaded file shared. Help! These are new saved files without a previous existing version. The version being uploaded is fr...
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Ladybug88's avatar
Ladybug88
Explorer | Level 3
2 years ago

I am using the Safari browser, correct, accessing via www.dropbox.com

 

I downloaded the desktop app but haven't logged in yet. 

 

I've just started using dropbox with a colleague on a shared folder, so haven't had the opportunity to use another browser. They haven't had this issue with their other shared folders with excel files before.

 

I do have Chrome installed on my computer.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Ladybug88, thanks for the heads-up! 

 

I'd really appreciate if you could try a different browser, or the app just to check if this maybe was a browser-specific issue.

 

I think this might be the case here, since this couldn't be a syncing issue, if you're not using our app.

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