Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tntgalx10's avatar
tntgalx10
Explorer | Level 3
3 years ago

Uploading folders with subfolders, no option to see WHAT files "could not upload"

I'm getting extremely frustrated with Dropbox!! I'm using new Macbook Pro (but also have access to Windows 11 machine... same bad results). I've tried both the Dropbox app (putting folder in it, to u...
desktop
Error Messages
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi tntgalx10 , thanks for bringing this to our attention.

 

Have you checked the sync issues option in the Dropbox desktop application?

 

Do any of the files have invalid characters in the file or folder name? 

 

In the Dropbox folder, do the files have green icons, or any other icons?

 

This will help me to assist further!

NBotanicGarden's avatar
NBotanicGarden
New member | Level 2
3 years ago

I'm having the same issue and under a deadline . . . never had this issue before and it's very frustrating! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!