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Forum Discussion
UX feedback about "Join Folder" button when clicking on a shared link
As I share links (created via OS folder view) to customers, i have had several of them clicking "Join Folder" as they think that is the priority way of dealing with the link they received. My purpose...
As I use DropBox integrated to my file/folder structure, I copy the link for customers via "right-click-menu" (Win).
And like Eternam, i have received multiple "join requests".
I do not know which parameters DropBox automatically uses for this kind of link-share (Can View/Can Edit). Not related to this issue, but I would suggest that the automated parameter would be "Can View" - or even something that user could select/define within settings.
I use the macOS Finder "Copy Dropbox link" action, and I also see the "Join folder" as the primary CTA. I have set View only on the sharing settings tab.
The "Join folder" CTA wasn't always there. When sharing images with friends and family, I get these join requests from them, even though I just want to share the images with them like earlier (without a CTA to join the folder).
I'm using Dropbox V189.2.7123, if that's of any help.
Edit: I did not receive join requests this time, but I can still see people have joined my folder. This might be nitpicking, but I'd rather just share a link to a folder without the possibility of the viewers joining the folder. Is this possible? Here's how the folder looks on dropbox.com and in Finder:
- This issue has cause significant communication time with external clients for us. The âJoin Folderâ button is even more prominent on mobile. Iâll be looking at other file sharing alternatives if this issue doesnât get resolved soon since itâs costing us too much time.
