Forum Discussion

siskiyousurveying's avatar
siskiyousurveying
Explorer | Level 3
3 years ago

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service

I received the message "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement." and have no ...
Error Messages
Share
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

H Pyuria, I've merged you to this thread to keep similar queries together. 

 

Are you trying to share a link to a folder, or sharing the folder directly to another user?

 

Do you have any content in those folders which could be a breach of the terms of service?

 

This will help me to assist further!

Pyuria's avatar
Pyuria
New member | Level 2
3 years ago

Hello! thanks for the quick reply. I didn't see anything that breaches any content related issues. I was trying to share the folder directly. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Pyuria  - thanks for clarifying that for us.

     

    May we reach out via email to have a further look internally? 

    • Pyuria's avatar
      Pyuria
      New member | Level 2
      3 years ago

      Yes please:  

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Sure thing Pyuria - you've got :envelope: 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!