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Forum Discussion
kla
9 years agoNew member | Level 2
"We were unable to complete your request"
A Dropbox business account from my work is trying to share a folder with my personal account. When I try to add the shared folder, I get "we were unable to complete your request." I cannot figure out...
muliar
3 years agoNew member | Level 2
Same for me in Firefox.
Same for me.
But browser's console shows correct error. Why would not you show actual reason instead of obscure "We were unable to complete your request"
HRPOST
https://www.dropbox.com/2/sharing/alpha/share_folder
[HTTP/2 409 647ms]
Uncaught (in promise)
Object { message: "You don’t have permission to perform this action.", raw: {…}, summary: "no_permission/...", error: {…}, headers: {…} }
However I am able to just copy contents to my dropbox.
This is definitely a bug.
Walter
Dropbox Community Moderator
3 years agoHey muliar - thanks for bring this to our attention.
Could you let us know if you're able to find the folder in your sharing tab?
Also, does the error persist on other browsers or after clearing your browser's cache?
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