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Forum Discussion
NorthernHarrier
2 years agoExplorer | Level 4
Website keeps pausing my upload
I just signed up on Dropbox with a basic free plan. I tried uploading a 7MB MP3 file, and Dropbox keeps pausing the upload. It tells me to check my Internet connection, but there is nothing wrong w...
Hannah
Dropbox Community Moderator
2 years agoI'm happy to see that you were able to find the culprit, NorthernHarrier!
You might want to look into this with Comcast's support team, they should be able to give you some more info.
If you need anything else, don't hesitate to let us know!
Naje L.
2 years agoNew member | Level 2
Well I find myself in a similar boat and none of the above has worked for me. But a question NO ONE seems to be answering is "How do you resume a paused upload?" If I have been uploading a multi gigabyte file for hours and the upload pauses with 1 minute left, why should that entire process start all over again? And if it cannot be resumed, WHY call it a pause instead of a FAILED upload? The label 'pause' implies it can be resumed. Can the upload be resumed, and if yes, how? Does it resume on its own or does the user have to take steps to resume it? And if it cannot resume, please stop calling it a pause.
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