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Forum Discussion

sheridap's avatar
sheridap
New member | Level 2
4 years ago

why am i getting a "Can't create folder" error when attempting to create a folder via web ui?

see screenshots below on the sequence. very frustrating an lacking in-app help of any kind to explain why.   thanks in advance for help/ thoughts.   1 - navigate to menu 2 - select c...
Create
Web
PlayLearningLife's avatar
PlayLearningLife
New member | Level 2
2 years ago

I have this exact same problem, in the same order and with the same dialogue boxes. It's been like this for months now and is very annoying. I can't rename folders, create new ones (shared or just for me) and I'm the owner of the Pro account.  I can't see the this was resolved, at all?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey PlayLearningLife, sorry to hear about this.

 

Are you having this issue, while connected to a corporate or a personal network?

 

Have you tried different browsers or a private browsing window?

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