Why are all my links still active, even after I deleted my Dropbox account?

LB3444 wrote:

When I click on those exact same links that I created, it evens says my account in incognito mode, not shared by someone else. 

What do you mean it says your account? 

Dropbox cannot show files that are not uploaded to its servers. Deleting an account deletes all files. So if the account they were uploaded from was deleted the links would automatically fail. The fact they are not failing means the account they are on hasnt been deleted. 

Hi from me as well, LB3444. 

Can you clarify what you mean when saying that you can see your account when opening these links via incognito mode? 

Please also send me a screenshot of what you see, so that I can take a look (unless there’s private info you don’t wish to share here).

When I click on those exact same links that I created, it evens says my account in incognito mode, not shared by someone else. 

I see nothing, but I deleted my old account which has all those links. I am talking to you from a new account just to get support and Dropbox hasn't responded to my ticket in 3 days.  I created publicly viewable links for viewing to whoever has the link. When I click on those exact same links, it evens says my account in incognito mode, not shared by someone else. 

None of my files appear when I try to search for them.

LB3444 wrote:

It is shared from the same account/ exact same link I used before

If it isnt showing at http://www.dropbox.com/links then the link isnt from the account you are logged in as. So, if the link is still working its coming from a different account.

Hey LB3444, I hope it's okay for me to jump in here as well.

Can you please send us a screenshot of what you see here?

Also, if you use the search bar on the Dropbox website to search for the files you shared through a Dropbox link, do you get any results?

And lastly, can you let us know how you created those links?

It is shared from the same account/ exact same link I used before. It evens says my account in incognito mode. Still not down. 

LB3444 wrote:

I don't have anything at the link you shared.

They are then being shared from a different account.

If you do not have the file on your device and nothing is at that URL then you are not sharing them. 

Have a look for emails from mailto:no-reply@dropbox.com to see if you get emails to a different address at some point and accidentally have 2 accounts.

Shared links that I made public. I don't have anything at the link you shared. I don't know why these are still visible for people

Hey LB3444 - thanks for bringing this to our attention.

Can you just clarify if you've deleted the files that your shared links are pointing to and/or the links themselves from your sharing tab?

Let me know more and we'll take it from there.