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yesthatsandra's avatar
yesthatsandra
Explorer | Level 3
2 years ago
Solved

Why are Dropbox files regularly copying to my desktop?

Why are Dropbox files regularly copying to my desktop? Even files I delete.
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desktop
Dropbox Basic
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windows
  • Mark's avatar
    Mark
    2 years ago

    Dropbox wont work if you are also syncing it to OneDrive (as the path shows). You need to stop using it with 2 cloud services. 

     

    Also, its no longer possible to sync the Desktop now with Dropbox. It was a feature of the backup system, but, removed when it launched out of beta. 

yesthatsandra's avatar
yesthatsandra
Explorer | Level 3
2 years ago

Hi. Here is a screenshot of my desktop. The copy over happened this morning, so these are files that were in my Dropbox that copies onto my desktop and I deleted--and they've shown up again.

I was not using Dropbox just before this copy happened. I'm not sure I'm using Dropbox Backup or not. I can't seem to open the Dropbox app--I'm not sure why. I have a shortcut on my desktop that I use to access files I need. When I try to open the App itself the try times out and nothing happens. Maybe this is significant?

Thanks for your help.

 

 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey yesthatsandra - does the issue with the app persist after rebooting your computer?

 

Also, do you see any folders or files being backed up in your backups page? 

  • yesthatsandra's avatar
    yesthatsandra
    Explorer | Level 3
    2 years ago

    Yes, the same thing happens after rebooting.

    I don't see any files in my backups page.

  • yesthatsandra's avatar
    yesthatsandra
    Explorer | Level 3
    2 years ago

    I notice a warning and saw this when clicking on "item needs your review":

     

    When I click on that folder I get:

    I can't see what to do from here to fix the problem. Looks like all i can do is delete these files, but I'm not sure I want to do that.

     

  • yesthatsandra's avatar
    yesthatsandra
    Explorer | Level 3
    2 years ago

    Does this help?

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the screenshots yesthatsandra - much appreciated. 

       

      Could you click on the Dropbox icon in your system tray and let me know the app's exact status and version now, after rebooting your computer? 

      • yesthatsandra's avatar
        yesthatsandra
        Explorer | Level 3
        2 years ago

        Its says, "Everything is up to date." I'm not sure how to see what "version" I am using. Sorry and thank you for your help!

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