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yesthatsandra's avatar
yesthatsandra
Explorer | Level 3
1 year ago
Solved

Why are Dropbox files regularly copying to my desktop?

Why are Dropbox files regularly copying to my desktop? Even files I delete.
Delete
desktop
Dropbox Basic
Organize
sync
windows
  • Mark's avatar
    Mark
    1 year ago

    Dropbox wont work if you are also syncing it to OneDrive (as the path shows). You need to stop using it with 2 cloud services. 

     

    Also, its no longer possible to sync the Desktop now with Dropbox. It was a feature of the backup system, but, removed when it launched out of beta. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey yesthatsandra - does the issue with the app persist after rebooting your computer?

 

Also, do you see any folders or files being backed up in your backups page? 

yesthatsandra's avatar
yesthatsandra
Explorer | Level 3
1 year ago

Does this help?

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the screenshots yesthatsandra - much appreciated. 

     

    Could you click on the Dropbox icon in your system tray and let me know the app's exact status and version now, after rebooting your computer? 

    • yesthatsandra's avatar
      yesthatsandra
      Explorer | Level 3
      1 year ago

      Its says, "Everything is up to date." I'm not sure how to see what "version" I am using. Sorry and thank you for your help!

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hi yesthatsandra, if you click 'Manage backups', what options do you see there?

    • yesthatsandra's avatar
      yesthatsandra
      Explorer | Level 3
      1 year ago

      It doesn't show any files or folders interacted with lately in "Your Activity." In Backups, it says only "PC updated today at 3:33pm."

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        It seems that you enabled the Dropbox Backup feature on your computer yesthatsandra 

         

        Could you access the backups tab in the app's preferences and let us know what you see there?

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