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user1837016's avatar
user1837016
New member | Level 2
2 years ago

Why are my file requests closing immediately after being created?

Hey all. I create a lot of file requests and for the past few days, I'll create one and it will close immediately after creating. Before that started happening, they would randomly close out but not ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey user1837016! Thanks for your post. 

 

To clarify, do the file requests appear closed on your Dropbox account here, or do the recipients receive an error message on their end when trying to upload their files? 

 

Please also open one via a different browser/incognito window and let me know if that fixes the issue. 

 

Keep me updated.

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