Forum Discussion

DGK's avatar
DGK
Explorer | Level 3
3 years ago

Why are recipients of file requests prompted to sign in?

I recently created a "File Request"  folder to allow trading partners to send us documents in lieu of faxing.

 

However when users click  a link they appear to be prompted to login with a username & PW

I thought I recalled "outsiders" being able to send files without requiring a Dropbox account? Is there a way to upload a file without "logging in"?

 

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for bringing this to our attention, DGK.

     

    Indeed, recipients of file requests don't need to have a Dropbox account, to send you files.

     

    Can you please describe the steps you followed, to create the file request?

     

    And can you ask the recipients to check if there's a skip button on the prompt?

     

    Let me know and we'll go from there.

  • DGK's avatar
    DGK
    Explorer | Level 3
    3 years ago

    Thanks for offering to help

    I clicked File Requests here

    Clicked the big blue New Request button, and added a Title

     

    and clicked create

    here is the shortcut it created

    [link removed]

    then I had just switched to a different browser to test, that's when I saw the message in the above post. 

    I really didn't want or need the senders to login, and I panicked and posted here...

    BUT now when I paste the link it seems to work without a login

    So maybe a false alarm?

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    DGK wrote:

    ... now when I paste the link it seems to work without a login


    I just tested your link and it worked fine (you should have received a Test.txt file with the word Test inside it). I've also edited your post to remove the link so no one else can use it.

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