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viccilewis's avatar
viccilewis
New member | Level 2
7 years ago
Solved

Why can't I see any Smart Sync options in Finder?

I have just upgraded so i have smart sync. I have a MAC and a Dell. I have selected the "online only for new files" in preferences and i am trying to get both machines to put all existing folders online. 

 

I have managed to do this on the Dell by right clicking on the folder and selecting smart sync and then online. 

I am control clicking on the MAC on a folder and it doesnt give me the same drop down menu option - there is no option to select smart sync?

 

Any ideas?

  • Hi Vic, if you just upgraded, quit and reopen the Dropbox desktop application for the option to appear. If that doesn’t work, reboot the Mac.
     
    This will make sure that the context menu has been installed.
     
    Let me know if that works!

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