Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

dreamy_user's avatar
dreamy_user
Explorer | Level 3
3 years ago
Solved

Why dropbox neither synchronizing by Dropbox app nor uploading from the dropbox webpage

I have created the Dropbox folder on my PC. But the Dropbox app just not synchronizing my folder with that folder on my Dropbox cloud. And I tried to upload my folder onto my Dropbox cloud through th...
Dropbox Basic
sync
upload
Web
  • Rich's avatar
    Rich
    3 years ago
    dreamy_user wrote:

    I have created the Dropbox folder on my PC. But the Dropbox app just not synchronizing my folder with that folder on my Dropbox cloud.

    YOU created the Dropbox folder? Or was it created when you installed the Dropbox application?

     

    The only Dropbox folder that will sync is the one that's created automatically when you install Dropbox. If that's the folder you're referring to, check the sync status of the app by hovering your cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac).

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
dreamy_user wrote:

I have created the Dropbox folder on my PC. But the Dropbox app just not synchronizing my folder with that folder on my Dropbox cloud.

YOU created the Dropbox folder? Or was it created when you installed the Dropbox application?

 

The only Dropbox folder that will sync is the one that's created automatically when you install Dropbox. If that's the folder you're referring to, check the sync status of the app by hovering your cursor over the Dropbox icon in your system tray (Windows) or menu bar (Mac).

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!