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Forum Discussion

RalphHawaii's avatar
RalphHawaii
Explorer | Level 3
2 years ago

Why is Dropbox indexing one particular file?

I have two computers connected to saw DB folders. One of them (on the left) continues to signal that it is Indexing a particular excel file when the cursor is hovering over it, in spite of the fact t...
desktop
sync
windows
RalphHawaii's avatar
RalphHawaii
Explorer | Level 3
2 years ago

Hi Jay,

Thank you for answering.

No, at this time there are no sync problems. However the Microsoft Windows Search Indexer had been taking up enormous memory resources and today after the reinstall, it is not.

I did an uninstall and reinstalled of DB because of File Explorer issues slowing down the computer to the point of freezing file explorer windows.

The file explorer problems have not reappeared since uninstalling and reinstalling DB. Not sure why this is the case. I had been deleting DB files from the 2nd computer and then the primary computer seemed to be affected.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info, if the issue occurs again, feel free to contact the support team for further investigation. 

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